Why Didn’t Anyone Tell Me? Understanding the Layers Behind Property Inspections

Candice Willie

Published on: 23/04/2025

You’re a homeowner. Someone knocks on your door or is spotted taking pictures of your house, and you’ve never heard of them. You call your mortgage company, and they don’t have a record of it—or they mention a different company you’ve never heard of either. It’s confusing, frustrating, and happens far more often than people realize. Here’s why: there are multiple layers of companies involved in an exterior-only occupancy property inspection, and each layer can pass responsibilities along without ever speaking directly to you.